Frequently Asked Questions
Everything you need to know before you shop, visit, or reach out.
From sizing and special orders to pickup, returns, gift cards, and pointe shoe availability, we’ve gathered answers to the questions we hear most often. If you still need help, we’re always happy to assist.
Shopping & Fittings
Shopping & Product Availability
Do you carry products in-store and online?
Yes! Coastal Pointe Dance Boutique offers a curated selection of dancewear, shoes, accessories, and gifts both in-store and online. Online availability may vary from what is currently available in the boutique.
What brands do you carry?
We carry a variety of trusted dance brands, including Capezio, SoDanca, Nikolay, Bullet Pointe, Pillows for Pointe, Tiger Friday, Wear Moi, and more.
Can you special order an item you do not currently have in stock?
In many cases, yes. If you are looking for a specific size, color, style, or item from one of the brands we carry, contact us and we will be happy to check availability and ordering options.
Do you carry pointe shoes?
We do not currently offer pointe shoe fittings, but pointe fittings are coming soon. If your dancer is experienced and already knows their exact pointe shoe brand, style, size, width, and other fit specifications, we may be able to special order their shoes from Capezio, SoDanca, or Nikolay. Please contact us to confirm availability before ordering.
Sizing & Fittings
How do I know what size to order?
Dancewear and dance shoe sizing can vary significantly by brand and style. We recommend reviewing the manufacturer’s sizing information whenever available. If you are unsure, contact us before ordering and we will be happy to help guide you.
Do you offer dance shoe fittings?
Yes. We offer personalized fitting support for many of the dance shoes and products we carry. Contact us if you would like help determining the best fit.
Do you offer pointe shoe fittings?
Not yet, but pointe shoe fittings are coming soon. In the meantime, if your dancer already knows their exact pointe shoe brand, style, size, width, and fit specifications, contact us and we can check special-order availability for Capezio, SoDanca, and Nikolay.
Orders, Pickup & Delivery
Can I order online and pick up in-store?
Yes. Local pickup is available for eligible online orders. You will receive confirmation when your order is ready.
Do you offer local delivery?
Local delivery may be available for eligible orders within our service area. Available delivery options will be shown during checkout when applicable.
Do you ship orders?
Yes. Shipping is available for eligible online orders. Shipping options and applicable charges will be shown at checkout.
How long will it take for my order to be ready?
Processing times may vary depending on item availability and whether an item is currently in stock or must be ordered from a supplier. We will contact you if there is any delay or special-order requirement.
Policies & Store Info
What is your return and exchange policy?
Eligible merchandise may be returned or exchanged within 14 days of purchase for a refund to the original form of payment. After 14 days, eligible merchandise may be returned for Coastal Pointe store credit only. Returns and exchanges are not accepted after 30 days from the date of purchase.
Are all items eligible for return or exchange?
No. Merchandise must meet the eligibility requirements outlined in our full Returns & Exchanges Policy. Some products may be final sale or ineligible for return for hygiene, wear, or other reasons.
Where can I read the full policy?
Please visit our Returns & Exchanges page for complete details.
Accounts & Rewards
Do I need an account to shop with Coastal Pointe?
No. You can shop without an account, but creating a free account makes it easier to track purchases and take advantage of Coastal Pointe loyalty benefits and communications.
What are the benefits of creating a free account?
A free account allows you to participate in our loyalty rewards program, receive boutique updates and email communications, and stay informed about new arrivals and upcoming Coastal Pointe happenings.
Gift Cards
Do you sell gift cards?
Yes! You can purchase an e-gift card online or visit us in-store for a physical gift card. Please note that e-gift cards cannot be converted into physical gift cards.
Can gift cards be redeemed for cash?
No. Gift cards and store credits are not redeemable for cash.
Store Information
Where are you located?
Coastal Pointe Dance Boutique is located at:
333 SE Tressler Dr.
Stuart, FL 34994
What are your store hours?
Monday–Friday: 12 PM–7 PM
Saturday: 10 AM–4 PM
Sunday: Closed
How can I contact you?
You can reach us by phone, email, or through the Contact Us section on our homepage.
Phone: 772-545-5219
Email: coastalpointedanceboutique@gmail.com
Still have a question?
We would love to help. Use the Contact Us section on our homepage, call us directly, or send us an email.